Neutral Ground Partners ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us about our services. Please read it carefully. By using this website, you agree to the practices described here.

1. Information We Collect

Information you provide directly

We collect information you voluntarily submit through our website, including:

  • Your name and email address
  • Your phone number (if provided)
  • The content of any messages or inquiries you send through our contact form
  • Your email address if you subscribe to our newsletter

Information collected automatically

When you visit our website, we may collect certain technical information automatically, including:

  • Your IP address and browser type
  • Pages visited and time spent on the site
  • Referring website or search terms

This information is collected in aggregate and is not linked to any personally identifiable information.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations
  • Deliver the services you have requested
  • Send newsletters or updates you have opted into
  • Improve our website and service offerings
  • Comply with applicable laws and regulations

We do not use your information for automated decision-making or profiling.

3. Confidentiality of Communications

We take the confidentiality of your communications seriously. Information shared with Neutral Ground Partners during consultations or engagements is treated as confidential. We do not disclose your information to third parties without your consent, except as described in this policy or as required by law.

Please note that submitting information through our website contact form does not establish a client relationship or create any duty of confidentiality. A formal engagement agreement is required before confidentiality obligations attach.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Service providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (such as email service providers), subject to confidentiality agreements.
  • Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process.
  • Protection of rights: We may share information when necessary to protect the rights, property, or safety of Neutral Ground Partners, our clients, or others.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, to maintain our business records, and to comply with applicable legal obligations. When information is no longer needed, we securely delete or anonymize it.

6. Your Rights — California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you certain rights regarding your personal information, including:

  • Right to know: You may request information about the categories and specific pieces of personal data we have collected about you.
  • Right to delete: You may request that we delete personal information we have collected, subject to certain exceptions.
  • Right to opt out: We do not sell personal information. You do not need to opt out.
  • Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at support@neutralgroundrp.com. We will respond within 45 days as required by law.

7. Cookies

Our website may use cookies or similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us: